7:30 am – 5:45 pm Registration Open 

8:00 Continental Breakfast & Presentation Sponsored by Interactions 

8:20 KEYNOTE: AI as a Brand Differentiator:  How Consumer Views of AI are Shaping the Customer Experience Journey

Freeze_JimJim Freeze, Chief Marketing Officer, Interactions

More than any other space, customer care, and indeed all customer interactions, are being impacted by the advancement of AI technology. From chatbots to virtual assistants, AI is on the forefront of transforming the customer experience. In an environment where consumers have unlimited choice and customer experience is emerging as a brand’s primary competitive differentiator, how can AI help?  Learn how AI not only helps take on the tasks of agents but how consumers view the application of AI can help improve the customer experience journey.

9:00 – 12:00 AI World Executive Summit - View Details

Hosted By
Is your business ready for harnessing AI and intelligent technologies? A recent study of 3,000 business executives from large enterprises globally has indicated that 85% of these organizations view the deployment of AI as strategically imperative, however less than 5% have seen any success to date. How will AI impact your customers, partners, and employees? These big questions and many more are on the minds of business leaders, CEOs, CMOs, CDOs, and CIOs. The AI World Executive Summit provides business executives with a strategic look at the state of the practice in enterprise AI across multiple vertical industries, including Healthcare and Financial Services.

12:00 pm Conference Luncheon & Keynote Presentation Sponsored by CCC Information Services

12:10 XPRIZE Overview

Banifatemi_AmirAmir Banifatemi, General Manager, Innovation and Growth, XPRIZE

12:20 KEYNOTE: The Game Changers

Verlen_JasonJason Verlen, Senior Vice President, Product Management, CCC Information Services

Artificial intelligence, telematics, and mobile self-service are making auto insurance practices unrecognizable, and the power of AI alone is turning on its head everything that happens after an accident. At this luncheon keynote CCC will reveal the AI-driven solutions that are transforming this industry and how enterprises and consumers are adapting to the change.

5:10 - 5:40 KEYNOTE: AI Trends & Driverless Self-Driving Cars: What’s Now, What’s Next

Lance B. Eliot, PhD, CEO, Techbrium, Inc.; AI Trends Insider

Predicted to have a trillion-dollar economic impact and bring forth the "passenger economy," self-driving cars operating as true autonomous vehicles is the moonshot-like effort being undertaken by the auto makers and numerous tech firms. Here from one of the worlds’ foremost experts, Dr. Lance Eliot, AI Trends Insider, who has recently published more than 150 articles on self-driving cars and has recently authored his 11th book on the subject. For more info, click here.  

Dr. Eliot’s informative and invigorating session covers the gamut of AI areas including machine learning, natural language processing, vision system processing, edge computing, blockchain, IoT, expert systems, AI action planning, human computer interfaces, and other timely topics. You will discover the good, the bad, and the ugly about present day AI self-driving cars and predictions of where this field is heading.

Monday, December 3  |  Tuesday, December 4   |  Wednesday, December 5


7:45 am – 7:00 pm Registration Open 

8:00 Continental Breakfast & Presentation Sponsored by Alegion

8:20 KEYNOTE: AI Was Never Meant for Humans

Gates_NathanialNathaniel Gates, CEO, Alegion

Most people see AI as an easier way for humans to interact with computers. However, the day is coming when the vast majority of AI interactions are with other AI. Nathaniel will talk about the new intelligent-API that will make this routine.

8:45 Chairperson's Remarks

e-weinmanEliot Weinman, Founder and Conference Chair, AI World  

8:50 Honorary Introduction

Dukakis_MichaelGovernor Michael Dukakis, JD, Harvard University  

9:00 KEYNOTE: Algorithmic Models of Investor Behavior

Andrew W. Lo, the Charles E. and Susan T. Harris Professor, Professor of Finance, Director of the Laboratory for Financial Engineering, MIT Sloan School of Management 

Financial AI seems so close, yet so far. We have automated trading algorithms, electronic exchanges, robo advisors, and cryptocurrencies, but machines still haven’t replaced portfolio managers, financial advisors, and bankers. So what’s missing? Not artificial intelligence. We have yet to develop an algorithmic understanding of human behavior as it is, rather than as it should be. We need a theory of artificial stupidity.

9:30 KEYNOTE: Getting on the Road to Artificial General Intelligence

Lange_DannyDanny Lange, PhD, Vice President, AI and Machine Learning, Unity Technologies 
Join this keynote session by AI visionary Danny Lange to discuss the role of intelligence in biological evolution and learning.  Mr. Lange will demonstrate why a game engine is the perfect virtual biodome for AI’s evolution. Attendees will recognize how the scale and speed of simulations is changing the game of AI while learning about new developments in reinforcement learning. They will also understand how this shift can be applied to their own organizations.

10:00 KEYNOTE:  AI at Work: from Programming to Learning

Bellissimo_JayJay Bellissimo, Managing Partner, Cognitive Process Transformation, IBM Services

We are in The Learning Era, a new technology era in which the winners will be the companies that have the knowledge and the ability to train the systems to get the most value out of them. Enterprises that have years of accumulated know-how will differentiate themselves and win in this era by infusing AI into customer engagement, employee expertise and business processes.

10:20 Grand Opening Coffee Break in the Exhibit Hall with Poster Viewing


10:50 EXECUTIVE ROUNDTABLE: What Successful Adoption of AI Looks Like
Machine learning may be poised to transform business, but actually adopting it is challenging. How have actual companies put it into practice? How did they hire the right people, how did they set up their teams, and what kinds of projects did they start with? This panel will explore the practical barriers that companies face to adopting AI – and to getting value from it.

Frick_WalterWalt Frick, Senior Editor, Harvard Business Review


Norbert Monfort, Vice President, IT Transformation & Innovation, Assurant

Robert-Bogucki-Robert Bogucki, CTO,

Gupta_AnjuAnju Gupta, PhD, Head of Sustainability Campaign, Syngenta

11:30 EXECUTIVE ROUNDTABLE: Adoption & Integration of AI in Healthcare
Business and technology leaders from the healthcare sector assess how close AI has come to transforming the industry, predicting patient outcomes and impacting cost. This panel evaluates adoption and integration of AI in Healthcare in addition to exploring the regulatory, technical, and patient data security challenges.

David Ledbetter, Lead Data Scientist, Children’s Hospital Los Angeles


Bleicher_PaulPaul Bleicher, CEO, OptumLabs

Aphinyanaphongs_YindalonYindalon Aphinyanaphongs, PhD, Assistant Professor, NYU Langone Medical Center



Catherine Kreatsoulas Ph.D, Assistant Professor, University of Toronto, Instructor, Harvard School of Public Health

12:20 KEYNOTE: Integrating Machine Learning into Enterprise Business Processes and Products

Green_StephenStephen Green, Director, Oracle Corp

Oracle Corp. is a leader in enterprise databases via the performance, availability, self-management and resilience Oracle Autonomous Database. In addition to integrating machine learning into the Oracle Autonomous Database, Stephen and his team works to integrate machine learning and AI into the Oracle SaaS and PaaS enterprise software product line. Learn from Stephen about the challenges and opportunities of integrating AI into the product lines of the world’s largest and most successful enterprise software company.

5:10 KEYNOTE: The Future of Practical AI

Schulze_TylerTyler Schulze, SVP, Veritone Partner, Veritone Inc.

Edell_AaronAaron Edell, Senior Director, Business Development, Ecosystem, Veritone Inc.


Is the future of practical AI tweaking algorithms or mastering training and feedback?

As MLaaS became available, it represented a leap forward in productivity. Use cases like celebrity recognition and logo detection were suddenly possible and the race was on to provide the highest quantity of recognition. But, was accuracy up to par?

At this informative and thought-provoking keynote, Veritone leaders will reveal their insight on increasing the accuracy of recognition and detection critical for ROI.


8:00 AM - 3:45 PM Registration Open

8:00 Morning Coffee

8:20 Panel: The Future of Enterprise AI: Views from the Frontier

Step into the intelligent future with leading minds at the forefront of AI. Expect a content-rich discussion about cutting edge research in AI, ethical considerations and the role of MIT in the intelligent future.

Seseri_RudinaRudina Seseri, Founder and Managing Partner, Glasswing Ventures


Breazeal_CynthiaDr. Cynthia Breazeal, MIT Media Lab, Director Personal Robots Group, Assoc. Director of the Bridge for Strategic Initiatives, MIT Quest for Intelligence


Abby Everett Jaques, Postdoctoral Associate, MIT Department of Linguistics & Philosophy



Nicholas Roy, Professor, MIT CS Artificial Intelligence Lab

9:00 Chair's Remarks

e-weinmanEliot Weinman, Founder and Conference Chair, AI World

9:05 KEYNOTE: Exploiting AI to Drive Business Outcomes

Kutnick_DaleDale Kutnick, Senior Vice President, Emeritus, and Distinguished Analyst Gartner, Inc. 

AI is being over-marketed and sold as a solution to future (digital) business growth and profitability. Software and solution vendors are making extravagant claims about their products and services. But many CIOs and business leaders are struggling to nurture and exploit AI initiatives and Proofs of Concepts, and to integrate (and scale) them into their operations that will drive future business outcomes. This session will explore 5 year enterprise scenarios for AI-based software and services, offer current and future use cases, delineate some of the caveats and highlight the critical technologies and capability building blocks that will be required to succeed.

9:35 Introducing Fractal: An Alternative Route to Machine Learning

Adler_SethInterviewer: Seth Adler, Editor in Chief, AI & Intelligent Automation Network

Sandhu_GovindInterviewee: Govind Sandhu, Co-Founder and CFO, AntWorks  


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10:00 Executive Roundtable: Enterprise AI Innovations

Technology strategy is directly tied to the mission and values of the enterprise. Successful companies are implementing AI solutions to address changing market environments, new competitive landscapes, andkindle the creative potential of their workforce. In this roundtable discussion, technology leaders from innovative companies share how their organizations are embracing AI technologies, removing barriers, and preparing employees for the future of work. The panel will explore the use of AI automation, and its roles in transforming organizations and fostering a culture of innovation in the enterprise.

Moderator:Patience_NickNick Patience, Co-Founder & CRO, 451 Research


Kurtoglu_TolgaTolga Kurtoglu, PhD, CEO, PARC

Grobman_SteveSteve Grobman, Senior Vice President, Chief Technology Officer (CTO), McAfee

Srinivasan_ShankarShankar Srinivasan, Head of Engineering, AI/ML, Adobe Experience Platform

10:40 KEYNOTE: Practical AI Ethics, Opportunities, and Pitfalls for Organizations 

Bray_DavidDavid Bray, PhD, Executive Director, People-Centered Internet Coalition, Senior Fellow at the Institute for Human-Machine Cognition

There has been much discussion about if and how organizations can assure that a machine or algorithm behaves ethically, isn’t biased, and avoids causing injury or harm. These conversations should have been occurring in organizations already regarding use of big data analytics and data obtained from Internet of Things devices. This talk will focus on practical steps organizations can do to be more people-centered in their endeavors.  

11:00 Coffee Break in the Exhibit Hall with Poster Viewing

11:45 KEYNOTE: AI in Canada

Givoni_InmarInmar Givoni, PhD, Sr Engineering Manager, Uber ATG

Canada is central to the story of AI. It is the birthplace of fundamental research impacting all recent advances in academia and industry. It is also home to a rapidly growing ecosystem welcoming exciting new start-ups as well as major technology industry players. Join me as I share with you the Canadian AI story as I experienced first hand, and what I believe is yet to come. 

12:10 - 12:45 EXECUTIVE ROUNDTABLE: State of International AI Initiatives

Artificial intelligence, robotics, and automation are a truly global phenomenon. Recent government policy recommendations highlight investments in scientific research, infrastructure development, and the need to accelerate adoption across the value chain. These strategies encourage the reskilling and training of the labor force all while promoting ethics, privacy, and security. For AI to achieve country, region, and global scale, market sectors with the greatest social benefit must be identified. This panel of global executives and policymakers discusses the state of international AI initiatives and explores the impact it will have on global 2000 corporations.

Krigsman_MichaelMichael Krigsman, Industry Analyst and Host, CXOTalk

Anthony Scriffignano, PhD, Senior Vice President & Chief Data Scientist, Dun & Bradstreet

Yano_KazuoKazuo Yano, PhD, Fellow, Hitachi, Ltd.

Bray_DavidDavid Bray, PhD, Executive Director, People-Centered Internet Coalition, Senior Fellow at the Institute for Human-Machine Cognition

Sucher_BenjiBenji Sucher, COO and VP, TD Bank (Layer 6 AI)

Choucri_NazliNazli Choucri, PhD, Professor of Political Science, MIT