Day 1, October 23  |  Day 2, October 24  |  Day 3, October 25

Wednesday, October 23

Harborview

7:30 am Registration Open

8:00 Continental Breakfast (Harborview Foyer)

9:00 AI World Executive Summit Kick Off – AI Becomes Real

Scott Lundstrom, Group Vice President and General Manager, IDC Government and Health Insights, IDC and AI World, Conference Co-Chair

IDC will provide an overview of growth in the global market for AI. Special attention will be focused on emerging, high growth opportunities by geography and industry. Regulatory hurdles and emerging standards will also be covered as we take the pulse of the global AI market.

9:10 Summit Keynote: Business Strategy with Artificial Intelligence

Sam Ransbotham, PhD, Associate Professor of Information Systems, Carroll School of Management, Boston College

While humanoids and computer wizardry may capture imagination, how are businesses actually using AI to advance their business strategy?  As companies generate value with AI, a temptation is to develop a strategy for AI rather than a strategy with AI.  Research (based on a global survey and in-depth interviews) finds benefits from linking AI with digital initiatives as well as increased appreciation of both opportunity and risk across the enterprise. 

9:35 Executive Roundtable: AI Drives Innovation in Enterprise Applications

AI is the single greatest disruptive force facing industry today. All aspects of business are changing as organizations move forward with AI-fueled digital transformation. Increasingly, customers expect that AI infused enterprise applications will drive continued improvements in value, quality, and engagement. Hear from business and technology leaders who are managing their enterprise’s AI innovation efforts in an in-depth discussion about strategic directions and lessons learned.

Moderator: Mickey North Rizza, Research Vice President, Enterprise Applications, IDC

Panelists:
David Castillo, PhD, Managing Vice President of Machine Learning, Capital One

Madhumita Bhattacharyya, Managing Director – Enterprise Data & Analytics, Protiviti 

Mukesh Dalal, PhD, Chief Analytics Officer & Chief Data Scientist, Bose Corporation 

10:05 Keynote: Evolving Role of CDAOS in the New Era – An Organizational Construct

Anju Gupta, Vice President, Chief Data and Analytics Officer, Enterprise Holdings 

Businesses increasingly rely on data and analytics to identify new opportunities, optimize operations and increase their agility. Data and Analytics has become the key differentiators for not only digital companies but for the legacy companies as well. As such, many are establishing entirely new departments to lead the way. But for many companies, adding a CDAO function which is particularly new to the corporate world as a whole – brings with it new challenges. Where should it fit within the existing corporate structure? Should existing data scientists and analysts stay in their current departments or migrate to the new one? What new partnerships does the company need to make the most of its data and analytics capabilities? What functions are needed in a data and analytics department to help deliver the long term value and be able to lead the massive organizational transformation?

Anju Gupta, vice president of data and analytics at Enterprise Holdings – parent company of Enterprise Rent-A-Car, National Car Rental and Alamo Rent-A-Car – will walk through her company’s approach to establishing the new department she now leads, and why a company with such a long track record of success elected to change its approach to data. She will also cover the construct of what the function looks like based on learnings of her own in the industry for 17 years along with the evolution industry has gone through.

10:30 Networking Break (Harborview Foyer)

10:50 Executive Roundtable: The Evolution of Conversational Assistants

Siri, Alexa, and other conversational assistants have become part of daily life for more and more people around the world. Companies like Kasisto are proving that people can handle their important business – like financial services – through powerful online conversation. But we are just at the beginning of this evolution.  Current AI research is creating virtual assistants that can harness some of the skills that humans use in both social and problem-solving conversation. Conversation is one of our favorite ways to interact, and AI-driven systems are starting to hold up their end of the conversation. 

Moderator: Reenita Malhotra Hora, Director of Marketing & Communications, SRI International

Panelists: William Mark, PhD, President, SRI

Karen Myers, Lab Director, SRI International’s AI Center

Sasha Caskey, CTO & Co-Founder, Kasisto 

11:20 Talk Title to be Announced

Genevy Dimitrion VP, Enterprise Data and Analytics, Humana

11:40 How AI Maturity Impacts a Winning Corporate Strategy

Ritu Jyoti, Program Vice President, IDC

A clear, well-defined corporate AI strategy is the differentiator between enterprises that will succeed and those that will struggle. In this session, learn some of the ways early adopters are addressing their AI maturity to take advantage of this disruptive technology.

12:00 pm Close of AI World Executive Summit

12:00 Enjoy Lunch on Your Own

1:15 – 4:10 Afternoon Seminars 

Harborview

4:20 Plenary Keynote Panel: Learning from XPRIZE Startups to Achieve Successful AI Innovation

Moderator: Devin Krotman, Director, Global Learning XPRIZE, XPRIZE Foundation

Panelists:

Eleni Miltsakaki, PhD, Founder and CEO, Choosito 

Ellie Gordon, Founder, CEO, Behaivior AI

Daniel Fortin, President, AITera Inc.

5:00 – 6:30 Grand Opening Reception in the Expo (Commonwealth Hall)

6:30 – 7:30 Meetup Groups (Cityview)

7:30 Close of Day 1

Day 1, October 23  |  Day 2, October 24  |  Day 3, October 25

Thursday, October 24

Harborview

8:00 am Continental Breakfast (Harborview Foyer)

8:20 Breakfast Keynote: The Promise and Pain of Computer Vision in Retail, Healthcare, and Agriculture

Ben Schneider, Vice President, Product, Alegion

Rapid advancements in computer vision are empowering enterprises to increase automation, create new business value, and gain a competitive advantage. Specifically retail, agriculture, and healthcare are adopting some of the most innovative forms of machine learning. However, it is a difficult task to get computer vision models into a production ready state at the required scale.  In this session Ben will cover some of the most cutting-edge examples being applied as well as expose the biggest challenges that occur while creating these types of models and define strategies that can be used to overcome these challenges.

9:00 Conference Introduction

Eliot Weinman, Founder & Conference Chair, AI World; Executive Editor, AI Trends

9:05 IDC Introductory Remarks

Scott Lundstrom, Group Vice President and General Manager, IDC Government and Health Insights, IDC and AI World, Conference Co-Chair 

9:15 Keynote: The Human Strategy

Alex Sandy Pentland, PhD, Professor, Engineering, Business, Media Lab, MIT    

Government and civic systems can potentially have great benefit from AI, but how are we going to make sure that AI serves everyone?   The trust data consortium at MIT builds systems for counties ranging from the EU to China to Senegal that provide greater transparency, accountability, and effectiveness in both government and private domains.   The key is handling data correctly, and providing the right sort of governance. 

9:45 Keynote: Uber’s Intelligent Insights Assistant

Franziska Bell, PhD, Director, Data Science, Data Science Platforms, Uber 

Wouldn't it be amazing to have highly accurate forecasts, anomaly detection and intelligent exploratory data analysis at a touch-of-a-button? The Platform Data Science team at Uber builds scalable platforms and tools that are making this a reality, resulting in faster innovation cycles and more accurate insights. 

10:15 Keynote: AI in Finance: Present and Future, Hype and Reality

Charles Elkan, PhD, Managing Director, Goldman Sachs

Artificial intelligence (AI), which includes machine learning and natural language processing, has great achievements and great potential in many industries, including finance. However, AI technologies are far from being magical and far from equaling humans in many capabilities. This presentation will explain concretely what AI methods are and are not capable of currently, and will provide a framework for predicting the success or failure of potential applications of AI. 

10:40 Coffee Break (Harborview Foyer)

11:00 Keynote: AI at Work in Legal, News and Tax & Accounting

Khalid Al-Kofahi, PhD, Vice President, Research and Development. Head - Center for AI and Cognitive Computing, Thomson Reuters

This talk focuses on the practical side of AI. Starting with an overview of some of the opportunities that for AI and ML in the legal, news, and tax & accounting industries, followed by an in-depth discussion of example case studies and ending with best practices and lesson learned from building dozens of AI-powered applications to quality and scale. 

11:25 Executive Roundtable: Disinformation, Infosec, Cognitive Security and Influence Manipulation 

Moderator: Michael Krigsman, Industry Analyst, CXOTalk

Panelists: Pablo Breuer, Director of US Special Operations Command Donovan Group and Senior Military Advisor and Innovation Officer, SOFWERX

Sara-Jayne Terp, Data Scientist, Bodacea Light Industries LLC 

Bob Gourley, Co-Founder and CTO, OODA LLC

Anthony Scriffignano, PhD, SVP, Chief Data Scientist, Dun & Bradstreet 

Fighting disinformation (and misinformation) attacks has become a crucial part of information security.  At this AI World executive plenary roundtable, three experts explain these dangerous attacks, which are based on influence and manipulation, and how to disrupt them. 

11:50 Session Break

11:50 am - 6:30 pm Expo Hall Open Hours

12:00 pm Luncheon Keynote (complimentary lunch voucher will be provided to those who attend this keynote) : Case Studies of Conversational AI: Real Deployments at Scale 

Jim Freeze, Chief Marketing Officer, Interactions

Ben Bauks, Sr. Business Systems Analyst, Constant Contact

Customer experience (CX) will overtake price and product as the key brand differentiator by next year (Walker Study).  Because of this, CX is at the heart of the AI adoption for most enterprises,  and they are embracing it as a key component of their digital transformation initiatives.  In particular, Conversational AI is enabling brands to deliver dramatically improved CX and customer engagement, while also providing significant and demonstrable operational savings. 

Join Interactions as we discuss how leading enterprises have accelerated their transition from today's frustrating and uninspired customer service transactions to productive, conversational experiences.  We’ll discuss several real use cases and you'll hear first hand how our Intelligent Virtual Assistant helped Constant Contact to reduce their rate of misroutes and lower average handle time per call, while creating a pleasant, streamlined process for their consumers. 

12:25 Networking Coffee and Dessert in Expo (Lunch available for purchase) (Commonwealth Hall)

1:30 – 5:05 Afternoon Breakout Tracks 

5:05 – 6:30 Networking Reception in the Expo (Commonwealth Hall)

6:30 – 7:30 Meetup Groups (Cityview)

7:30 Close of Day 2 

Day 1, October 23  |  Day 2, October 24  |  Day 3, October 25

Friday, October 25

Harborview

8:00 am Continental Breakfast (Harborview Foyer)

8:15 Keynote: AI World Society Roundtable on AI and Healthcare

Moderator: Ed Burns, Site Editor, TechTarget

Panelist: Professor David Silbersweig,  Board Member of BGF, Harvard Medical School 

Truong Vinh Long, MD, CEO, Gia An 115 Hospital 

Professor Mai Trong Khoa, PhD, Chairman of the Nuclear Medicine and Oncology Council, Director of the Gene-Stem cell Center, Bach Mai hospital, Senior lecturer, Hanoi Medical University, Secrectary of the National Council of Professorship in Medicine in Vietnam 

Truong Van Phuoc, PhD, Former Acting Chairman, State Inspectory Committee of Finance of Vietnam, Senior Advisor to Chairman, Vietbank 

8:45 Conference Introduction

Scott Lundstrom, Group Vice President and General Manager, IDC Government and Health Insights, IDC and AI World, Conference Co-Chair 

8:50 Keynote: Talk Title to be Announced

Enver Yucel, Chairman, Bahçeşehir University

9:00 Keynote: Enhancing Human Capability with Intelligent Machine Teammates

Julie Shah, Associate Professor of Aeronautics and Astronautics, MIT 

Every team has top performers -- people who excel at working in a team to find the right solutions in complex, difficult situations.  These top performers include nurses who run hospital floors, emergency response teams, air traffic controllers, and factory line supervisors. While they may outperform the most sophisticated optimization and scheduling algorithms, they cannot often tell us how they do it.  Similarly, even when a machine can do the job better than most of us, it can’t explain how. In this talk I share recent work investigating effective ways to blend the unique decision-making strengths of humans and machines. I discuss the development of computational models that enable machines to efficiently infer the mental state of human teammates and thereby collaborate with people in richer, more flexible ways.  Our studies demonstrate statistically significant improvements in people’s performance on military, healthcare and manufacturing tasks, when aided by intelligent machine teammates.

9:30 Keynote: Democracy, Ethics and the Rule of Law in the age of Artificial Intelligence

Paul F. Nemitz, Principal Advisor in the Directorate-General for Justice and Consumers, European Commission 

10:00 Keynote: AI in Pharma: Where We are Today and How We Will Succeed in the Future

Natalija Jovanovic, PhD, Chief Digital Officer, Sanofi Pasteur 

Impact of adopted AI solutions varies broadly across industries, but some industries have made larger strides than others. This conversation will take a look at characteristics of situations where AI has not only been more adopted, but has also realized more valuable outcomes. We will compare those situations and the current state in the pharma industry, in hopes of crystallizing concrete actions towards realizing more impact from AI in pharma.

10:30 Start-up Awards Announcement

John Desmond, Principal at JD Content Services, Editor AI Trends 

10:35 am - 1:45 pm Expo Hall Open Hours

10:35 Coffee Break in the Expo Hall (Commonwealth Hall)

10:50 Executive Roundtable: Enterprise AI Innovations

Technology strategy is directly tied to the mission and values of the enterprise. Successful companies are implementing AI solutions to address changing market environments, new competitive landscapes, andkindle the creative potential of their workforce. In this roundtable discussion, technology leaders from innovative companies share how their organizations are embracing AI technologies, removing barriers, and preparing employees for the future of work. The panel will explore the use of AI automation, and its roles in transforming organizations and fostering a culture of innovation in the enterprise. 

Moderator: Nick Patience, Founder & Research Vice President, Software, 451 Research

Panelist: Norbert Monfort, Vice President, IT Transformation and Innovation, Assurant Global Technology 

Rudina Seseri, Founder and Managing Partner, Glasswing Ventures

Dawn Fitzgerald, Director of Digital Transformation Data Center Operations, Schneider Electric 

11:30 Keynote: How AI is Helping to Improve Canadian Lives Through AML

Vishal Gossain, Vice President, Global Risk Management, ScotiaBank 

The government of Canada is executing on a vision to become the best destination for artificial intelligence (AI) workers. Through the design of its immigration system, development of a diverse workforce, and innovative AI ecosystem, Canada is preparing to lead in AI and machine intelligence. This session explores the state of the practice of AI in Canada’s financial services markets, and discusses how machine learning is being applied to detect and counter financial crimes, such as anti-money laundering (AML) and fraud. Given that the financial services industry is also heavily regulated, we will also discuss how machine learning can assist in compliance by flagging anomalies and automating the reporting process. 

12:00 Session Break

12:10 pm Luncheon Keynote  (complimentary lunch voucher will be provided to those who attend this keynote): How AI/ML is Changing the Face of Enterprise IT

Robert Ames, Senior Director, National Technology Strategy, VMware Research, VMware

ML/AI is transforming the IT world. As workloads, AI/ML requires new infrastrucure capabilities previously only seen in HPC. And as techniques, it powers the vision of a self-driving data center in which ML-powered IT components combine to deliver next generation IT capabilities. We will discuss both facets of this transformation.

12:30 – 1:45 Networking Coffee and Dessert in the Expo (lunch available for purchase) – Last Chance for Viewing (Commonwealth Hall)

1:45 – 4:45 Afternoon Breakout Tracks

4:45 Close of AI World 2019