Workshop: Design x AI

Exploring the Symbiosis Between People & Technology

Thursday, October 24, 2019 | 1:30 – 5:00 pm

Each period of scientific revolution and shift in technology has been accommodated by new design methodologies to satisfy the needs of the populace. We’ve recently entered into an exciting shift in technology, one led by developments in AI, that has brought with it new questions around ethics, reliability, safety and trustworthiness. While these questions will be addressed among many disciplines, it’s the role of the designer to interpret and translate the answers of the day to the end user.

This workshop presents a forum for design practitioners, thought leaders and audience participants to discuss the design challenges that AI presents and possible strategies to move us forward.

You’ll walk away with a better understanding of:

  • The current state of AI and how it compares to mainstream expectations
  • The importance of placing the user at the center of the design process
  • The challenge of incorporating design thinking and methods into your process (and why it’s worth it)
  • Design principles and methods for making AI more useful, usable and trusted

Chair: Paul Chang, Director of Design, SRI International

1:30 Welcome Introduction

Paul Chang, Director of Design, SRI International

1:35 The State of AI

Karen Myers, Lab Director, Artificial Intelligence Center, SRI International

The promise of AI is exciting but how does the current state of the art stack up against this promise? What are the potential pitfalls that we as customers and users should be aware of and what is the industry doing to bridge the gap between our expectations and current reality?

1:55 Human-centered AI

Paul Chang, Director of Design, SRI International

Why now? What’s changed? While we place our trust in technology everyday with AI, we’re starting to receive recommendations by machines. As a result, our perceived risks, whether real or imagined, raise new questions that must be answered before we feel comfortable using these systems: Does the system value the same things that I do? How does it make decisions? Am I safe?

2:10 Making Design Inroads

Design thinking has been shown to provide organizations with a competitive advantage. It should be no different for AI-based products and services. But are there nuances with AI that present unique challenges to designers within their organizations? Hear the experiences and insights from design practitioners, each with a unique perspective, on the challenges they’ve faced.

Speakers:

  • Assam Alzookery, Founder and CEO, Intvo
  • Chris Kucharczyk, Senior Designer & Data Scientist, IDEO
  • Maria Chercoles, Senior Service Designer, DesignIt

3:20 – 4:05 Networking Break in the Expo

4:05 Panel: Building Trust

Moderator: Paul Chang, Director of Design, SRI International

Panelists:

  • Assam Alzookery, Founder and CEO, Intvo
  • Chris Kucharczyk, Senior Designer & Data Scientist, IDEO
  • Maria Chercoles, Senior Service Designer, DesignIt

We backdrop this discussion with the question: How might we design intelligent systems that inspire trust? We then invite the audience to spark discussion by suggesting topics around trust building and AI.

4:50 Workshop Wrap up

Paul Chang, Director of Design, SRI International

 

5:00 Workshop Concludes