Why Conversational Virtual Assistants Aren’t Enough

Salon A December 12, 2017 1:30 pm - 1:55 pm

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Erik Lamb

Erik Lamb, Sr. Product Manager (Digital), Interactions

One of the key trends in Artificial Intelligence is communicating with computers in human language. The communication can be through text, e.g., chatbots and text messaging, or speech, e.g., home devices or customer service calls. This session covers the major opportunities generated by this trend.