Track 5: Future of AI and User Interfaces

Intelligent Assistant Case Studies

Salon J-K December 13, 2017 2:20 pm - 3:00 pm

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Companies that have deployed company-specific intelligent assistants or bots, or used speech understanding in handling calls to a contact center, discuss the challenges of development, including integration with existing systems, and the results achieved. This session illustrates benefits of using the increasingly important Conversational User Interface, as well as how companies have used available development resources effectively.