Caroline co-founded Rethink Technology Research in 2002 to focus on emerging mobile technologies and their impact on operator business models. She has been analyzing and reporting in the hi-tech industries since 1986 and has a huge wealth of experience of technology trends and how they impact on business models. She started her career as a technology journalist and then took senior roles in online publishing and research before focusing full time on wireless industry research and consultancy.
Caroline is currently writing a special report on how mobile operators plan to use AI and machine learning to enhance their business models. She previously authored “Enterprise AI Adoption: Commercial Impact of AI and Machine Learning on Vertical Industries” for AI Trends, a research study focused on how AI is being adopted by businesses globally.
At Rethink her role has been to head up the wireless side of the business. This focuses on RAN and core network deployments and operators’ IT strategies and business cases. Rethink produces forecasts and analysis based on an opt-in research base of senior executives at over 100 mobile, converged and IoT operators.
Caroline leads the creation of research, newsletters and consulting services focused on these operator models. In this role, she has become a highly recognized authority on 4G systems such as LTE, and carrier network strategies such as HetNet. She has chaired 4G World and is a prolific speaker at industry events.