Day 1 | Wednesday, October 23

MORNING | 9:00 am – 12:00 pm


AI World Executive Summit

Hosted by: IDC

Is your business ready to harness AI and intelligent technologies? A study of 3,000 business executives from large enterprises globally indicated that 85% of these organizations view the deployment of AI as strategically imperative, however less than 5% have seen any success to date. How will AI impact your customers, partners, and employees? These big questions and many more are on the minds of business leaders, CEOs, CMOs, CDOs, and CIOs. The AI World Executive Summit provides business executives with a strategic look at the state of the practice in enterprise AI across multiple vertical industries, including Healthcare and Financial Services.

Summit Kick Off 
Scott Lundstrom, Group Vice President and General Manager, IDC Government and Health Insights, IDC and AI World, Conference Co-Chair

AI Becomes Real 
Scott Lundstrom, Group Vice President and General Manager, IDC Government and Health Insights, IDC and AI World, Conference Co-Chair

IDC will provide an overview of growth in the global market for AI. Special attention will be focused on emerging, high growth opportunities by geography and industry. Regulatory hurdles and emerging standards will also be covered as we take the pulse of the global AI market. 

Executive Roundtable: AI Drives Innovation in Enterprise Applications 
AI is the single greatest disruptive force facing industry today. All aspects of business are changing as organizations move forward with AI-fueled digital transformation. Increasingly, customers expect that AI infused enterprise applications will drive continued improvements in value, quality, and engagement. Hear from business and technology leaders who are managing their enterprise’s AI innovation efforts in an in-depth discussion about strategic directions and lessons learned. 

Moderator: Mickey North-Rizza, Research VP Enterprise Applications, IDC 
Sol Rashidi, EVP, Chief Data Officer, Sony Music Entertainment
David Castillo, PhD, Managing Vice President of Machine Learning, Capital One 

How AI Maturity Impacts a Winning Corporate Strategy 
Ritu Jyoti, Program Vice President, IDC 

A clear, well-defined corporate AI strategy is the differentiator between enterprises that will succeed and those that will struggle. In this session, learn some of the ways early adopters are addressing their AI maturity to take advantage of this disruptive technology. 

AFTERNOON | 1:15 pm – 4:10 pm


SEMINAR: AI in Customer Analytics

Hosted by: Robert Bogucki, Chief Technology Officer,

Industry analyst firm Gartner says, “By 2020, 85% of customer interactions will be managed without a human.” Delivering a cohesive customer experience (CX) across all enterprise touchpoints requires finding patterns across a myriad of data points. AI and machine learning present an opportunity to evolve many siloed, multi-channel organizations into proactive customer champions. An AI-enabled customer journey starts with developing the right processes and expertise for collecting data.

  • Where to find customer data within the organization
  • How to reduce or eliminate human bias and error in customer engagements
  • Identify key touchpoints to analyze in the customer journey

Seminar Introduction: Analyzing the Customer Journey
Robert Bogucki, Chief Technology Officer,

How a Lot of Small Pieces of Data Arm you with a Big Picture of the Customer
Pawel Osterreicher, Director of Strategy & Business Development, 

AI Techniques that Work in Customer Analytics   
Pawel Godula, Director of Data Analytics, 

Demand Forecasting Powered by Machine Learning  
Tomasz Kulakowski, Chief Executive Officer, 

Panel: Data Flood - How not to Drown and Use Data Efficiently 
Moderator: Bartlomiej Klimczak, Managing Director, 

Panelists: Yu-Feng Wei, PhD, CEO, Vizuro LLC 


SEMINAR: AI in Personalized Medicine

AI aims to move medical treatment away from general, one-size-fits-all options to more personalized solutions. Learn more about the incredible amounts of information generated through precision medicine, and the critical capabilities needed to analyze, store, normalize and trace that data. This seminar is tailored towards those working in the healthcare and pharmaceutical industries.

Graphical Models for Precision Therapeutics
Jonathan Dry, PhD, Director, Bioinformatics and Data Science, Research and Early Development, Oncology R&D, AstraZeneca

AI Guided Read & Write Brain Tech Platform: Revolutionizing Brain Therapy
Ana Maiques, CEO, Neuroelectrics

Additional Speakers to be Announced


SEMINAR: AI in Cybersecurity

Hosted by: Bob Gourley, Co-Founder and CTO, OODA LLC

AI is being used today to improve the ability of organizations to defend themselves. It is also being used by adversaries seeking advantage. The age-old game of attack vs defense continues. But something is different now. Organizations are finding that their AI solutions need special protections. AI needs to be developed in the most secure manner possible. Adversaries who can access training data can manipulate it to drive outcomes of machine learning. Algorithms themselves must also be protected. Many AI solutions have been shown to be biased and/or bigoted. And in some cases, the solutions will generate results that are unexplainable, making security and compliance even more complicated.

  • Benefits of performing a critical infrastructure security risk assessment
  • Best practices for implementing automation in enterprise cybersecurity programs
  • Getting executive buy-in for cyber spending utilizing AI and machine learning

Seminar Introduction: When AI Goes Wrong 
Bob Gourley, Co-Founder and CTO, OODA LLC 

The Future Adversaries: An Interactive Red Teaming Exercise 
Bob Gourley, Co-Founder and CTO, OODA LLC 

Cybersecurity & Ethics Requirements of Your Customers and Their Customers 
Bob Gourley, Co-Founder and CTO, OODA LLC 

Due Diligence on AI Companies 
Bob Gourley, Co-Founder and CTO, OODA LLC

Technologies of AI Security

Bob Gourley, Co-Founder and CTO, OODA LLC 


SEMINAR: AI 101 for Business Leaders

Hosted by: Ronald Schmelzer, Managing Partner, Principal Analyst, Cognilytica

Kathleen Walch, Managing Partner, Principal Analyst, Cognilytica 

Companies are being expected to operate faster, and more nimbly than ever. Staying competitive in the rapidly accelerating business world requires executives and companies to move towards digital transformation. However, the challenge is that people heavy processes slows that down. Simply automating manual processes or using machines to shuffle documents around hasn’t really changed anything. AI and Machine learning promise to change all of that and break the digital transformation logjam. 

Leveraging the power of big data, almost limitless compute power, and powerful machine learning approaches such as deep learning, are allowing enterprises to harness their information. This enables companies to gain intelligence from their information, augment operations with intelligent systems that can-do things that formerly only people could do, and provide deep prediction, pattern, anomaly, recognition, goal-seeking, and personalization capabilities that have previously been unattainable.

In this three hour long high-powered, high-value, and fast-paced workshop, we’ll dive deep into the seven core patterns driving AI investment and adoption in the enterprise. We’ll look at real-world use cases and practical applications that are delivering breakthrough results for organizations that leverage the power of AI. We’ll look at how large companies such as Facebook, Google, Microsoft, Netflix, Amazon, and many others are investing in AI, and turning themselves into AI-first organizations as a result. We’ll focus on the AI-enabled vision of the future and how it will change the way we work, live, play, and interact. We will spend time with each other, diving into the practicalities of AI that will impact you and your organization today. 

Event format:

  • Two one-hour interactive presentations and discussions
  • A One-hour interactive roundtable on actionable next steps for you and your organization

What attendees will learn:

  • How AI is as transformative as the Internet, Mobile, and Big Data
  • What are the seven patterns of AI?
  • Specific use cases of how AI is transforming industries and organizations
  • How organizations of all sizes can build expertise and be part of this transformative wave


SEMINAR: Deploying AI and Intelligent Automation to Accelerate Digital Banking

This seminar will provide in-depth analysis regarding the business challenges that large and mid-market banks face today, and how AI and intelligent automation can be deployed to solve customer engagement, customer experience and marketing challenges. Panelists will discuss data architecture strategy and data security highlights impacted by GDPR, SOX, GRC, and PSD2 related to the use of AI digital agents, RPA, and mass collection of data. In the end, FinTech tools must integrate with Digital Agents and we will discuss the where, how and why. Attendees will learn:

  • Data and Security Strategy when considering AI tools for FinTech
  • FinTech tools and how digital agents leverage existing platforms
  • AI customer engagement analytics and the role of AI in customer engagement